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Bookings |
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DFDS Tor Line's booking department is open |
Monday - Friday
Saturday |
09.00 - 17.00
09.00 - 12.00 |
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Sales and Booking Department |
+44 191 2936208
+44 191 2936212
+44 191 2936219
+44 191 2936224
+44 191 2936268 |
+44 191 2936223 |
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DFDS Terminal opening hours |
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Units to / from Amsterdam / Bergen / Haugesund / Stavanger should be picked up at DFDS Terminal. |
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Opening hours |
Lift units
Lift units
Lift units
Wheeled units |
Monday - Thursday
Friday
Saturday
All hours |
07.00 - 18.00
07.00 - 18.00
07.00 - 12.00 |
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Deadlines |
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Whilst every endeavour will be made to maintain flexibility it should be observed that official deadlines are: |
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Amsterdam |
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Driver accompanied
Wheeled units
Lift units 1)
IMO-units
Caravans / Cars / Mobile Machines |
1 hour prior to sailing
1 - " -
2 - " -
3 - " -
3 - " - |
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Bergen/Haugesund/Stavanger |
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Driver accompanied
Wheeled units
Lift units 1)
IMO-units
Caravans / Cars / Mobile Machines
Loose Onboard Cargo |
2 hour prior to sailing
5 - " -
5 - " -
5 - " -
5 - " -
5 - " - |
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1) Subject to Terminal opening hours. |
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Waybill instruction |
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Waybill instruction should be sent to DFDS Tor Line as soon as possible,
telefax +44 191 2936223. |
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Documents carried by Ship's mail |
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Ship's Export mail should be turned in to:
DFDS Tor Line PLC., International Ferry Terminal, Royal Quays North Shields,
telephone +44 1469 578899, telefax +44 191 2936223. |
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Deadline for Ship's mail is one hour prior to sailing.
Import papers should be collected from: Reception, DFDS Tor Line main office. |
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DFDS Tor Line cannot accept responsibility for mislaid or lost documents carried on behalf of the client.
Envelopes should be properly addressed and clearly marked with: |
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* Unit Number |
* Vessel |
* Port of destination |
* Consignee |
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General clause |
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All sea carriage is subject to DFDS Tor Line North Sea Freight Conditions of Carriage and applicable local Port and Terminal tariffs. |
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Free terminal time |
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Local terminal conditions and tariffs apply. |
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Customs presentation / Customs clearance |
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Charges for these services are not included in the sea freight. Documentation and clearing facilities available in all ports courtesy of DFDS Tor Line's offices/agents. |