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DFDS Tor Line's booking department is open:
*( Office is manned outside of these hours
for Operational Purposes ) |
Monday - Friday
Saturday
Sunday |
08.00 - 18.00
08.00 - 14.00
08.00 - 12.00 |
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Traffic : Telephone E-mail |
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Gothenburg |
+44 1469 552616 |
imm-gotbookings@dfdstorline.com |
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Rotterdam |
+44 1469 552613 |
imm-rtmbookings@dfdstorline.com |
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Brevik/Kristiansand |
+44 1469 552698 |
imm-norbookings@dfdstorline.com |
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Esbjerg |
+44 1469 552617 |
Imm-ebjbookings@dfdstorline.com |
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Cuxhaven |
+44 1469 552615 |
imm-cuxbookings@dfdstorline.com |
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All Traffics : Telefax : +44 1469 552691/2 |
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DFDS Nordic Terminal opening hours |
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Units to / from all destinations should be delivered / picked up at DFDS Nordic Terminal. |
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Opening hours
*Esbjerg/Gothenburg
Services Berth At Nordic Terminal Riverside. All Other Services Berth At Nordic Terminal Dockside. |
Lift units
Lift units
Wheeled units |
Monday - Friday
Saturday - Sunday
All hours |
06.00 - 22.00
06.00 - 14.00 |
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Deadlines |
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Whilst every endeavour will be made to maintain flexibility it should be observed that official deadlines are: |
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Driver accompanied 1)
Wheeled units to Rotterdam
Wheeled units to Zeebrugge
Wheeled units to Gothenburg
Wheeled units to Brevik/Kristiansand
Wheeled units to Esbjerg
Wheeled units to Cuxhaven
Lift units 2)
IMO-units
Caravans / Cars / Mobile Machines |
1 hour prior to sailing
1 hour prior to sailing
1 hour prior to sailing
2 hours prior to sailing
2 hours prior to sailing
2 hours prior to sailing
2 hours prior to sailing
3 hours prior to sailing
3 hours prior to sailing
4 hours prior to sailing |
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1) Driver accompanied to Esbjerg / Cuxhaven 2 hours prior to sailing.
2) Subject to Terminal opening hours. |
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Waybill instruction |
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Waybill instruction should be sent to DFDS Tor Line as soon as possible,
telefax +44 1469 552691 / 552692. |
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Documents carried by Ship's mail |
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Ship's Export mail should be turned in to:
DFDS Tor Line PLC., Nordic House, Western Access Road, Immingham Dock,
telephone +44 1469 575231, telefax +44 1469 552691 / 552692.
Alternatively, drivers may hand in paperwork at Dockside Gatehouse or Riverside Drivers
Information Centre. |
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Deadline for Ship's mail is one hour prior to sailing, however for sailings out of office hours the deadline is 17.00 hours weekdays and noon Saturday for all weekend sailings.
Outside of office hours Documents can be submitted to the Nordic Terminal In-Gate. |
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Import papers should be collected from: |
Nordic Terminal Dockside -Outgate
Drivers Information Centre at relevant terminal
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(Local Agents) -
All Services
(For Drivers) |
DFDS Tor Line cannot accept responsibility for mislaid or lost documents carried on behalf of the client. |
Envelopes should be properly addressed and clearly marked with: |
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* Unit Number |
* Vessel |
* Port of destination |
* Consignee |
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General clause |
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All sea carriage is subject to DFDS Tor Line North Sea Freight Conditions of Carriage and local Port and Terminal tariffs applicable. |
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Free terminal time |
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Local terminal conditions and tariffs apply. |
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Customs presentation / Customs clearance |
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Charges for these services are not included in the sea freight. Documentation and clearing facilities available in all ports courtesy of DFDS Tor Line's agents/offices. |