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Bookings |
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Should be made through DFDS Lys Line AS, Department Kristiansand. The booking department is open, Monday - Friday 08.00 - 16.00. |
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Telephone: |
+47 38 10 55 00 |
Telefax: |
+47 38 10 55 01 |
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Bookings will be confirmed with a booking number. |
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Shipments
Kristiansand - Immingham, Rotterdam, Bremerhaven and Hamburg |
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Units to / from Immingham, Rotterdam, Bremerhaven and Hamburg should be delivered / picked up at DFDS Lys Line AS, Department Kristiansand (as agents for DFDS Tor Line), Caledonien Terminal, Kristiansand S. |
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Opening hours |
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Delivery |
Wheeled units
Lift units
Lift units |
Monday - Sunday
Monday - Friday
Saturday - Sunday |
00.00 - 24.00
07.00 - 15.00
Closed |
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Collection |
All units
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Monday - Friday
Saturday - Sunday |
07.00 - 15.00
Closed |
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On agreement all units to be collected out of work hours can be put on the "Night-list", opening hours then being the same as for delivery of wheeled units. |
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Deadlines |
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All units |
3 hours prior to sailing |
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Waybill instruction |
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Waybill instruction should be sent as soon as possible to DFDS Lys Line AS, Department Kristiansand, telefax +47 38 10 55 01, though not later than 5 hours prior to sailing. |
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Documents carried by Ship's mail |
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Ship's mail should be turned in to / picked up at DFDS Lys Line AS, Department Kristiansand, telephone +47 38 10 55 00, telefax +47 38 10 55 01. |
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Deadline for Ship's mail is the same as for the units.
DFDS Tor Line cannot accept responsibility for mislaid or lost documents carried on behalf of the client. |
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Envelopes should be properly addressed and clearly marked with: |
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* Unit Number |
* Booking Number |
* Vessel |
* Port of destination |
* Consignee |
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Cancellation of Booked and confirmed units |
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Cancellation of booked and confirmed units must be sent to DFDS Lys Line AS, Department Kristiansand booking department, fax +47 38 10 55 01, not later than 14.00 hrs one day prior to sailing in order to avoid invoicing of not delivered units. This applies to all our Norwegian harbours. |
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General clause |
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All sea carriage is subject to DFDS Tor Line North Sea Freight Conditions of Carriage and applicable local Port and Terminal tariffs. |
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Free terminal time |
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Local terminal conditions and tariffs apply. |
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Customs presentation / Customs clearance |
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Charges for these services are not included in the sea freight. Documentation and clearing facilities available in all ports courtesy of DFDS Tor Line's offices / agents. |