About DFDS Tor Line Freight Manual Routines Germany - North Sea

Routines Bremerhaven & Hamburg

Bookings

Should be made through NSA Norwegische Schiffahrts- Agentur GmbH, Hamburg for shipments from Bremerhaven and Hamburg.
The booking department is open
Monday 08.30 - 16.30 and Tuesday - Friday 08.30 - 17.00.

Telephone:

+49 40-37693-243, 244

Telefax:

+49 40-364915

Email

volker_h@nsa-hh.de or stephi_f@nsa-hh.de

Note:

IMO cargo to be booked at the latest at noon (12.00) on the workday before departure.

Shipments
Bremerhaven - East Norway
(Oslo, Fredrikstad, Brevik and Kristiansand)

Units to / from Bremerhaven should be delivered / picked up at Eurogate, Bremerhaven.
Sub-agent: CCH Bösch, Bremen, telephone: +49-471-73061, Mr Boddien.

Shipments
Hamburg - East Norway
(Oslo, Fredrikstad, Brevik and Kristiansand)

Vessel will call direct at following overseas - terminals for loading / discharging (depending on volume):

Schedule

Burchardkai

Monday

07.00 - 14.30

Eurokai

Monday

15.00 - 18.00

TCT

Monday

19.00 - 23.00

Other terminals

Direct call depending on volume

Opening hours

Burchardkai

Monday - Saturday

00.00 - 24.00

Sunday

Upon request

Eurokai

Monday - Friday

07.00 - 23.00

Saturday

07.00 - 13.00

Sunday

Closed

TCT

Monday - Friday

07.00 - 23.00

Saturday

07.00 - 13.00

Sunday

Closed

UCT

Monday - Friday

07.00 - 23.00

Saturday

07.00 - 13.00

Sunday

Closed

Waybill instruction

Booking / Waybill instruction should be sent as soon as possible to NSA Norwegische Schiffahrts- Agentur GmbH, telefax +49 40 364915 or per email to volker_h@nsa-hh.de or, stephi_f@nsa-hh.de, though not later than Friday 17.00 hours.

Documents carried by Ship's mail

Ship's mail should be turned in to / picked up at:
NSA Norwegische Schiffahrts- Agentur GmbH,
Kleine Johannisstraße 10/ 1st floor, DE-20457 Hamburg

Deadline for Ship's mail:

Friday (for outgoing mail)

17.00 hours at the latest

Monday (for incoming mail)

12.00 hours at the earliest

DFDS Tor Line cannot accept responsibility for mislaid or lost documents carried on behalf of the client.

Envelopes should be properly addressed and clearly marked with:

* Unit Number

* Vessel

* Port of destination

* Consignee

Cancellation of Booked and confirmed units

Cancellation of booked and confirmed units must be sent to NSA booking department, telefax +49 40 364915 or per email to volker_h@nsa-hh.de or, stephi_f@nsa-hh.de, not later than Friday 17.00 hours in order to avoid invoicing of not delivered units. This applies to harbours Hamburg & Bremerhaven.

General clause

All sea carriage is subject to DFDS Tor Line North Sea Freight Conditions of Carriage and applicable local Port and Terminal tariffs.

Free terminal time

Local terminal conditions and tariffs apply.

Customs presentation / Customs clearance

Charges for these services are not included in the sea freight. Documentation and clearing facilities available in all ports courtesy of DFDS Tor Line's agents / offices.