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Bookings |
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DFDS Tor Line's booking department is open Monday - Friday 08.15 - 16.30. |
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Telephone: |
+45 7620 6700 |
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Telefax: |
+45 7620 6701
+45 7620 6702 |
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Terminal opening hours |
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Units to / from Klaipeda should be delivered / picked up at the terminal in Fredericia. Please note, that this is not a closed or guarded area. |
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Opening hours |
Lift units |
Monday - Friday |
07.00 - 15.30 |
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Wheeled units |
Monday - Friday |
07.00 - 15.30 1) |
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1) Subject to prior arrangement, access to the terminal can be granted at all hours. |
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Deadlines |
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Whilst every endeavour will be made to maintain flexibility, it should be observed that our official deadlines are: |
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Driver accompanied |
2 hours prior to sailing |
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Wheeled units |
4 hours prior to sailing |
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Lift units |
Monday - Friday |
07.00 - 15.30 |
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IMO-units |
6 hours prior to sailing |
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Caravans / Cars / Mobile Machines |
6 hours prior to sailing |
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Waybill instruction |
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Waybill instruction should be sent to DFDS Tor Line as soon as possible, but no later than 6 hours prior to departure - telefax +45 7620 6701. |
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Documents carried by Ship's mail |
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Ship's mail should be turned in to / picked up at DFDS Tor Line, Centerhavn 23,
DK-7000 Fredericia - telephone +45 7620 6700, telefax +45 7620 6701. |
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Deadline |
for Ship's mail is 2 hours prior to sailing. |
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DFDS Tor Line cannot accept responsibility for mislaid or lost documents carried on behalf of the client. |
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Envelopes should be properly addressed and clearly marked with: |
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* Unit Number |
* Vessel |
* Port of destination |
* Consignee |
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Cancellation of booked and confirmed units |
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Cancellation of booked and confirmed units must be sent to DFDS Tor Line's booking department, fax +45 7620 6701, not later than 16.30 hrs on the day of departure. |
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General clause |
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All sea carriage is subject to DFDS Tor Line North Sea Freight Conditions of Carriage and applicable local Port and Terminal tariffs. |
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Free terminal time |
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Local terminal conditions and tariffs apply. |
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Customs presentation / Customs clearance |
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Charges for these services are not included in the sea freight. Documentation and clearing facilities available in all ports courtesy of DFDS Tor Line's offices/agents. |